FAQ

1. What makes YOSHERAW hair different from other brands?
At YOSHERAW, we offer 100% authentic, raw Indian hair that is ethically sourced and free from chemical processing or steam treatments. Our hair is designed to last for years, providing unmatched quality and versatility that you can reuse time and time again.

2. How long does YOSHERAW hair last?
With proper care, YOSHERAW hair has no expiration date! Our high-quality bundles, wigs, and closures are made to be durable and reusable, ensuring you get the most out of your investment.

3. Can YOSHERAW hair be dyed or heat-styled?
Yes, all YOSHERAW products can be dyed and heat-styled. We recommend professional dyeing for the best results and using heat tools up to 450°F to style your hair as desired.

4. What lengths and textures are available?
Our extensions are available in lengths ranging from 16" to 30" for most options, with select styles extending up to 38", providing versatility to suit any desired look or style. We offer a variety of textures, including wavy, straight, and curly, to match your unique preferences and needs.

5. How do I care for my YOSHERAW hair?
We provide detailed hair care tips with every order. Following these instructions will help you maintain the health and longevity of your hair. Keep your hair moisturized, avoid excessive heat, and store it properly when not in use.

6. How long does it take to process and ship my order? 
Processing takes 3-5 business days, excluding weekends and holidays. Shipping times depend on your location and selected delivery method. Tracking information will be provided once your order ships.

7. What is your return and cancellation policy?
You can cancel your order within 48 hours of placing it. Returns are accepted within 72 hours of delivery if the hair is in its original condition with zip ties intact. Hair that has been installed or altered in any way cannot be returned.

8. Do you offer shipping protection?
Yes, we offer Route Shipping Protection for added peace of mind. This optional feature covers your package in case of loss, damage, or theft during transit.

9. Can I contact someone for help with my order?
Absolutely! If you have any questions or need assistance, feel free to email us at support@yosheraw.com. We’re here to help!

10. How do I stay updated on new products and promotions? 
Subscribe to our newsletter to receive exclusive updates, early access to new collections, and special discounts. You can also follow us on social media for the latest YOSHERAW news!